Ordering and Shipment

Advice and Ordering Information

For orders, general questions or individual advice you may contact us by phone 0041 71 688 83 05 from Monday-Friday between 8:00-12.30 and 14:00-17:00. Or contact us/order via email or fax 0041 71 688 83 07. We do our best to answer as soon as possible.

Shipment

For customers in Europe:

We ship daily with DPD from Konstanz, Germany. Therefore the invoice includes the German value-added tax (at the moment 19 %) and you can transfer payment via SEPA to a German bank account. If you order till 12:30, the products will be shipped on the same day. Before ordering, please inquire directly with us concerning shipping time and delivery costs.